Phyllis Otten completed her B.A. in business administration at Leuphana University of Lüneburg as well as the Universidad de Málaga. She then studied at Jönköping University in Sweden and Tecnológico de Monterrey in Guadalajara, Mexico, where she received her M.Sc. in strategic entrepreneurship with a focus on business development. Phyllis Otten is also a qualified scan consultant.

Professional career
Phyllis Otten began her career in HR marketing and recruiting at Krongaard AG. As a member of the Global HR team at Hellmann Worldwide Logistics, she worked on strategic HR projects in the area of organizational and personnel development. Here she lent her expertise in the fields of diversity and talent management. Later, as the country manager of an English e-commerce business, she was responsible for the strategic entry of a website into the German market, as well as for the technical layout of the website and online marketing in ChannelMix. Phyllis Otten has been a member of the PAWLIK team since early 2017.

Phyllis Otten’s experience and personnel development expertise have been a valuable asset to PAWLIK Consultants’ project management, talent management, culture change and digital transformation activities. She is a particularly adept consultant for agile structures and New Work concepts. Phyllis Otten also possesses the professional and procedural knowledge required to work with agile methods like scrum and design thinking, specializing in the development, conception and implementation of new learning formats.


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